HMRC gives Capgemini £600M contact center win, delays £2.4B CRM call
The tax collector is keeping its biggest software bets in motion, but shifting the CRM timetable by three months while handing Capgemini a major front-end services contract.
11 briefings · “Front”
The tax collector is keeping its biggest software bets in motion, but shifting the CRM timetable by three months while handing Capgemini a major front-end services contract.

The revolt puts a sharp question in front of Amazon's leadership and peers: how do you justify mass cuts while funding a historic AI buildout?

A heated newsroom confrontation over leadership changes has ended in a high-stakes termination for the legendary correspondent.

CBS News faces a potential staff revolt as the editor in chief claims a breakdown in trust led to the ousting of a newsroom icon.

The creator of The English leverages star power and 1970s nostalgia to anchor the BBC's latest high-stakes prestige play.

The sudden exit of a high-profile anchor signals a major shift in CBS's editorial direction and the internal power dynamics of its flagship news division.

The executive order signals a major shift from previous hands-off policy, forcing tech companies to confront immediate regulatory oversight.

The Season 10 reunion fallout reveals major relationship betrayals and dramatic confrontations that redefine the group's social dynamics.

Microsoft is making a massive, multi-front play to re-center itself in the AI race against Google, Meta, and OpenAI.

Perplexity says its new hybrid orchestrator decides, task by task, what stays local and what hits the cloud, which could reshape privacy, latency, and chip demand.

The partnership aims to redefine sports media by covering cultural, entertainment, and business stories beyond the field of play.